Effective [January 1, 2020]
Non-Personally Identifiable Information
We may collect non-personally identifiable information about you and your electronic devices (such as your computer or mobile device) when you access our website. Examples are your Internet Protocol (IP) address, the type of web browser you use, and the referring website. Other examples of non-personal information we may collect include your activity on our website and in our software and cloud environment, the time and duration of such activity, the sections of our website you use, any search terms you use, and the products or services you view or purchase. If we operate a mobile application, we also may collect any information available through your mobile device or the application, such as the type of device you use, your use of the application, and your geographic location.
Personally Identifiable Information
We may gather and store personally identifiable information that you provide us, such as your name, address, email, telephone and cellular phone numbers, executed contracts, and credit and debit card numbers. Such information also may be combined with other personally identifiable information from third-party sources. Financial information is generally used to bill you for products or services that you purchase. Contact information is generally used to send you products or provide the services that you purchase, send you information about products, services, and us, and for billing or collection. Contracts are generally used to manage the relevant commercial relationships. We may also gather and store other personal information you provide to us for specific purposes that we tell you about.
If you give us your email or address, we may send you emails, catalogues, or other information. If at any time you do not wish to receive emails, catalogues, or other information from us, please see the “How to remove your name from our mailing, sharing or email list” section below.
Disclosures of Personally Identifiable Information
Unless authorized by you or required by law, we will disclose personally identifiable information about you only as follows.
We may employ others to perform services and functions on our behalf. Examples include operating and maintaining our website, taking orders, delivering packages, sending mail and email, maintaining customer lists and other records, analyzing data, providing marketing consultation and other business assistance, distributing customer surveys, processing credit and debit card payments, and providing customer service. We will provide personally identifiable information about you to such other companies and individuals to the extent it is necessary or appropriate for them to perform the services and functions we retain them to perform.
Sometimes we send offers to selected customers on behalf of companies that are affiliated with us. Again, if you do not wish to receive emails, catalogues or other information from affiliates please see the “How to remove your name from our mailing, sharing or email list” section below.
We may release personally identifiable information when we believe it is appropriate to comply with applicable law, regulations, legal process, or governmental request. We also may release such information to enforce or apply our other agreements, or to protect the rights, property, or safety of us, our customers, our employees, or others.
We may share your name, email and address with third parties so that they can send you emails, catalogues or other information about products or services of potential interest to you. We do not share credit card information or with third parties. If you prefer that we not share your name, email and address with third parties, please see “How to remove your name from our mailing, sharing or email list” section below.
Other than as set forth above, we will give you notice when information about you might go to third parties, and you will have the opportunity to instruct us not to share the information.
How to Remove your Name from Our Mailing, Sharing or Email List
In order to not receive future communications from us, not receive further communications from us, and not share your information with third parties, you can do any of the following:
- You may send an email to firstname.lastname@example.org, send mail to 14 Continental Blvd, Merrimack, NH 03054, or call 1-800-939-5444, and instruct us to remove you from our mailing, sharing and email lists. You may also use this email, address and telephone number to request that we correct any information we have about you.
- If available, you may use the “opt out” or “unsubscribe” option included in an email that you receive from us.
We do not sell products or services to children, and do not want to collect or store personally identifiable information about children. If you are under 18 years old, you may use our website or cloud-based software and purchase products or services from us only with the involvement of a parent or guardian. If a child who we know to be under 13 years old sends personally identifiable information to us, we will use it only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personally identifiable information.
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